Privacy policy

Privacy Policy

Effective Date: 12 June 2025

At Wander Weekends, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. What Information We Collect

We may collect the following information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Travel preferences

  • Billing and shipping address

  • Payment information (via secure third-party providers)

Booking & Survey Information:

  • Travel details, such as accommodation and activity preferences

  • Dietary or health information (if you provide it)

Device & Usage Information:

  • IP address

  • Browser type

  • Device information

  • Pages visited, time spent on site (via Google Analytics and Shopify analytics)

Cookies & Tracking Technologies:

  • Cookies, pixels, tags to personalize your experience and for analytics

2. How We Use Your Information

We use your information to:

  • Process and manage bookings

  • Communicate with you about your trip

  • Respond to your inquiries or feedback

  • Send updates, confirmations, and service emails

  • Improve our website and services

  • Automate personalized trip recommendations (via Make.com and other tools)

  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Travel service providers (accommodation, airlines, activity providers)

  • Third-party platforms (Shopify, Google Analytics, Make.com, email marketing tools like Klaviyo if used)

  • Payment processors (e.g. Shopify Payments, Stripe, or others you use)

  • Legal authorities if required by law

We do not sell or rent your personal information.

4. Data Storage & Security

Your information is stored securely on trusted platforms like Shopify and Google Cloud. We use encryption, access control, and secure data handling practices to protect your data.

5. Your Rights

You have the right to:

  • Access or request a copy of your data

  • Request corrections or deletion of your personal data

  • Opt out of marketing emails at any time

To make a request, contact us at: hello@wanderweekends.co.nz

6. Cookies

We use cookies to:

  • Improve site performance and navigation

  • Analyze traffic via tools like Google Analytics

  • Deliver personalized experiences

You can disable cookies via your browser settings.

7. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For questions or privacy concerns, please contact:

Wander Weekends
Email: info@wanderweekends.co.nz
Location: New Zealand